Easwari Engineering College

Grievance Redressal Cell

Grievance Redressal Cell

The Grievance Redressal Cell was constituted to probe into the student grievances. The Grievance Redressal Cell attempts to address genuine problems and complaints of students whatever be the nature of the problem.

Following the directions of UGC, AICTE and Anna University the Grievances Redressal Cell is established in order to deal with the individual grievances related to students and faculty members and to ensure the redressal of grievances amicably in a time bound manner. The online Grievance Redressal mechanism can be able to receive and dispose of the grievances online. The Flex board is  fixed near the office with the committee members list, contact numbers and email-id’s of members indicating the details of the online Grievance Redressal mechanism i.e. URL of the online Grievance Redressal Portal to ensure publicity/awareness of the establishment  of  Grievance Redressal mechanism. 

Faculty from departments, who are members of this cell meet periodically and provide solutions to problems related to girl students and women employees…The committee invites suggestions from employees for improving the working environment and resolving issues if any. Any grievances/sexual harassment related specific issues are addressed through professional counseling. If required, parents are called and counseled confidentially.

The students approach the Cell to voice their grievances regarding academic and non academic matters. The cell redresses the grievances at individual and class level and grievances of common interest. Students are encouraged to use the suggestion box placed on the campus to express constructive suggestions and grievances.

Suggestion Boxes are provided in every building and grievance records are placed at vantage points in the college (including the Library and Hostels) for the students/staff to air their grievances. Complaints dropped in the ‘Suggestion Box’ by students and oral complaints are also redressed. All complaints are scrutinized by the management and the grievance redressal cell.Hod/Principal/Director regularly attends to these on daily basis. The college assures students that once a complaint is made, it will be treated with confidentiality.

Besides there is an exclusive mechanism to address the issues relating to women and their grievances.

Objective

Objective

To create a platform where students can point out their problems, regarding academic and non academic matters.

Get suggestions from the students for improvement.

Take necessary steps for improvement in the light of grievances.

management mechanism

The complaint management mechanism is carried out in three levels in the institution

Grievance Redressal Protocol

S.No.Name of the FacultyDesignationDepartmentMobile NumberEmail ID
1Dr. S.KayalvizhiConvener / ProfessorCSE9840094236kayalvizhi.s@eec.srmrmp.edu.in
2Mrs.B.SaraswathySenior AdvocateHigh Court,Chennai9381041483saraswati_adv@yahoo.com
3Mrs.K.AbiramiAssistant Professor (Sr.Grade)ECE9840803070abirami.k@eec.srmrmp.edu.in
4Mrs.D.ChandraKalaAssociate ProfessorEEE9791021444chandrakala.d@eec.srmrmp.edu.in
5Ms.M.HemaAssistant Professor (Sr.Grade)IT9500265258hema.m@eec.srmrmp.edu.in
6Mrs.V. SunanthiniAssistant ProfessorEIE9176647645sunanthini.v@eec.srmrmp.edu.in
7Ms. Jean Ida GunaseeliAssistant ProfessorEnglish9677744399gunaseeli.w@eec.srmrmp.edu.in
8Ms.R.SheejaAssistant ProfessorCivil9791161753sheeja.r@eec.srmrmp.edu.in
9Mrs..K.NagachandrikaAssistant ProfessorMechanical908194009nagachandrika.k@eec.srmrmp.edu.in
10Mrs.V.SowmiyaAssistant Professor (Sr.Grade)Maths9444971382sowmiya.v@eec.srmrmp.edu.in
11Dr.R.Anitha DeviAssistant Professor (Sr.Grade)Chemistry9884084977anithadevi.r@eec.srmrmp.edu.in
12Dhivya.SStudentCSE  
13Pavithra.EStudentEIE  
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